Terms and Conditions

Introduction

Welcome to KawaSocks! These terms and conditions outline the rules and regulations for the use of our website and services. By accessing this website and placing an order, you accept these terms and conditions in full. If you disagree with any part of these terms and conditions, please do not use our website or services.

Definitions

• "Company", "We", "Our", and "Us" refers to KawaSocks.
• "Customer", "You", and "Your" refers to the individual or entity accessing our website and/or purchasing products from us.
• "Products" refers to the items offered for sale by KawaSocks.

Orders and Acceptance

1. Placing Orders: By placing an order on our website, you make an offer to purchase the selected products under these terms and conditions.
2. Order Confirmation: All orders are subject to acceptance by KawaSocks. We will confirm acceptance by sending you a confirmation email.
3. Availability: All orders are subject to product availability. In case of unavailability, we will inform you promptly and may offer alternative products or a refund.

Prices and Payment

1. Pricing: All prices are listed in the currency selected by the user at checkout and are inclusive of applicable taxes unless stated otherwise. Prices are subject to change without notice.
2. Payment: Payment must be made at the time of order. We accept various payment methods as displayed on our website.
3. Accuracy: You must ensure that all payment details provided are accurate and complete.

Shipping and Delivery

1. Shipping: Orders are shipped from China. Estimated delivery is 10–15 days. Standard shipping is free for orders over US$30; any applicable shipping charge will be shown at checkout. Product packaging or labels may include Chinese text.
2. Delivery: Delivery times may vary due to third-party carriers or customs clearance.
3. Risk of Loss: The risk of loss or damage to the products passes to you upon delivery.

Returns, Replacements and Refunds

1. Change of Delivery Address: If you need to change your delivery address, contact us as soon as possible before the order is shipped. Once an order has been dispatched, the address may no longer be changeable.
2. Size or Color Changes: Before order processing begins, contact us as soon as possible if you need to change a size or color. Once processing has begun, changes may no longer be possible.
3. Damaged, Incorrect, or Missing Items: Within 7 days after delivery, please contact support@kawasocks.com and provide your order information. We may offer a replacement or refund. In most cases, you will not need to return the original item.
4. Change of Mind: If you simply do not like the item, please contact us within 7 days after delivery. We may arrange a replacement or another solution after reviewing the request. Any replacement is subject to case review and product availability.
5. Contact Before Sending Anything Back: Please contact us before sending any product back. We will provide case-specific instructions. Do not send products to a manufacturer or to an address that has not been provided by KawaSocks.
6. Refund Timing: If a refund is approved, it will be issued to the original payment method. Processing times may vary depending on the payment provider.

Intellectual Property

1. Ownership: All content on our website, including text, graphics, logos, images, and software, is the property of KawaSocks or its licensors.
2. Use: You may not reproduce, distribute, or use any content from our website without prior written permission.

Limitation of Liability

1. No Warranty: Our products are provided "as is" without any warranties, express or implied.
2. Exclusions: KawaSocks is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
3. Maximum Liability: Our maximum liability to you for any claims arising from your use of our website or products is limited to the amount you paid for the products.

Privacy

1. Data Collection: We collect personal information necessary to process your orders and provide our services.
2. Use of Data: Your data will be used in accordance with our Privacy Policy, which is available on our website.

Changes to Terms and Conditions

KawaSocks reserves the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting on our website. Your continued use of our website and services signifies your acceptance of the revised terms.

Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Japan. Any disputes arising out of these terms and conditions will be subject to the exclusive jurisdiction of the courts of Japan.

Contact Information

If you have any questions or concerns about these terms and conditions, please contact us at:

KawaSocks
Email: support@kawasocks.com
Phone: +81 080-7123-1878
Address: Little Duck 2-102, Ho 506-2, Yoshikawa, Saitama, Japan,342-0041

By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.